Helping customers with invisible disabilities feel welcome

The program is currently paused due to the Coronavirus. In-person workshops are currently unavailable. You can still complete the training online on the training page.

 

Are You Inclusive Community Hub

Check in here regularly to get all the latest updates on the Are You Inclusive project. Including all the newest businesses that have joined the program, thoughts from the community, and any key updates to keep you in the know.

 
 

Latest Businesses to Join Are You Inclusive

Below is a gallery of all the latest businesses who have successfully completed their training with the Are You Inclusive program. You can get more information on these businesses and even find out where to visit them by going to our business directory.

 
 
 

 Are You Inclusive Videos

 
 
 
 
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We need lots of followers so that businesses know that being inclusive is important.

Facebook is also how we keep businesses up-to-date as part of the program!

 
 
 

Testimonials

We’ve had so much wonderful feedback about our Are You Inclusive program! Here are quotes from some of the many happy people who have been involved.

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Community members:

“So wonderful to see these stickers starting to appear in shop windows. Congratulations to Arabesque and IGA Springwood for taking part in this important program. Well done also to DARE for this initiative.”

— General community member

“It would be really helpful, when I’m struggling.”

— Local person with intellectual disability

“Love the inclusion that’s happening in my neighbourhood!”

— General community member

Businesses owners & managers:

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“A great project for our local community – thanks for your assistance in helping us connect and become involved.

We’re proud to offer our service to our local community and will benefit in doing so to our disabled population with your resources.”

— Sherilee, Blue Mountains Explorer Bus

“Bookshops are all about inclusion. They are about imagination and ideas, enjoyment and knowledge – for everyone. And there are as many different kinds of book readers as there are books. All you need is an open mind.

That’s why I feel it is important to be part of the Are You Inclusive? program. It is not just about being aware of barriers or behaviours that make people feel uncomfortable or unwelcome when they visit your business. It is also a timely reminder of one of the reasons I have a bookshop in the first place.”

— Siobhan, Springwood Book Lounge

“All the team here have commented that they got something out of the training. Whilst we don’t treat any customers any differently one to another, it provoked some thought as to the way we interact with customers.

Everyone wants to be treated with respect and dignity, and this showed us different ways to enable that to happen for everyone involved.”

— Bruce, Beaut-T-Ful Bags, Springwood & Katoomba

“I have noticed people asking what the sticker about which we explain to them what it is. Also have noticed more DARE people coming in. We have had some new customers that have been deaf which we were able to use the training and cards provided to make everything smooth.

We try to use the training to make sure we are treating everyone the same no matter disability or not. But we love being part of your initiative and hope to continue to learn from you. So thank you for the opportunity”

— Mark, Butternut Cafe Springwood

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Staff/volunteers who have done the training:

“I really liked that you interviewed people with invisible disabilities to get their point of view, it really communicated the message of the program.”

“Very clear and to the point, and especially nice to see local people & places featured.”

“It gave me confidence that I am doing the right thing.”

“Informative & professional, many thanks.”

“I found it enlightening and certainly learnt a lot.”

 
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