Shopper Assessment

This is one of the benefits of being part of the ‘Are You Inclusive’ program (for more information, and to sign up, visit our Program Overview page.)

Are you a business or service owner/manager who wants to:

  • assess how inclusive you are to your customers with ‘invisible’ disabilities like intellectual disability or autism?

  • check that your staff are putting into practice their inclusiveness training?

If you’re part of our program, you can get a FREE shopper assessment! (Limited to the first 100 businesses/services.)

Man having a cup of coffee

Quote from mother of person with autism:  “I've been stuck when a cafe looked user-friendly, but it turned out not to be. That really is important. A coffee is a coffee, a sandwich is a sandwich - having a pleasant experience is what makes the difference.”

What is a shopper assessment?

A shopper assessment includes:

  • Shopper assessors visiting your business or service. (It will be a ‘mystery’ shopper assessment, where possible.)

  • A feedback report for you.

  • Promotion of all the great things you’re doing to be inclusive that were noted in the assessment.

How do I book it?

A shopper assessment is only available to the first 100 business/services who are part of the ‘Are You Inclusive?’ program and have requested a shopper assessment.

Young man smiling

How do I find out more?

If you’d like to ask some questions about the shopper assessment, please contact us.