How will we do it?

In three stages:

ONE: Gathering information from both businesses and people with disability.

TWO: Developing resources package for businesses and people with intellectual disability to pilot. The training package will equip staff with the tools to help them be confidently inclusive, with the outcome being they gain more business. It will also help people with intellectual disability identify and use local businesses freely, confidently and like any other community member.

THREE: Evaluating the resources based on feedback from businesses and customers with disability.


1 in 3

people with disability report that their customer needs are often unmet



of Australians know someone with a disability