Information for customers

Picture of woman standing near trees

What is the Are You Inclusive program?

We’re helping businesses meet the needs of customers with ‘invisible’ disabilities, like intellectual disability and autism. We’re showing businesses how to:

  • welcome people with ‘invisible’ disabilities as valued customers,

  • know how to offer information in different ways to make sure it is easy to understand, and

  • make other small changes to their business to improve your customer experience.

Any business or service can be part of our program! Some examples are cafes, supermarkets, banks, libraries, gyms, electricians, and taxis. But there are many more!

What this means for you

Businesses that have this sticker or logo have done our training.

If you have an ‘invisible’ disability, like intellectual disability or autism (or someone you know does), a business with this sticker knows how to make you feel welcome and meet your needs.

You can use our lookup table and map to find a business or service near you that is part of our program:

Example of what the Are You Inclusive sticker looks like

Customer looking at products on shelf

Can you help?

The ‘Are You Inclusive?’ project needs your help to spread the word about the program!

Here’s what you can do:

  • Let your friends and family members know about the project

Want to find out more?

If you’d like to find out more about the project, you can read more about what businesses do when they join the program, our research behind the program, or sign up to our mailing list.


We need lots of followers on our page so that businesses know that being inclusive is important to a lot of people!